Please read these Terms and Conditions carefully before using our platform. By creating an account and accessing idn689 services, you agree to be bound by these terms.
Last Updated: January 1, 2026
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing, browsing, registering for an account, or using any services provided by idn689, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming policies. If you do not agree with any part of these terms, you must immediately cease using the Platform and refrain from creating an account.
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Continued use of the Platform following any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any modifications. Material changes will be highlighted on the Platform for a reasonable period following implementation.
These Terms and Conditions constitute a legally binding agreement between you and idn689. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement and that your use of the Platform complies with all applicable laws and regulations in your jurisdiction.
You must be at least 21 years of age to create an account, deposit funds, or place bets on idn689. This age restriction is strictly enforced and non-negotiable.
To be eligible to register and use idn689 services, you must meet all of the following requirements:
You must be at least twenty-one (21) years of age at the time of account registration. We require Indonesian KTP (Kartu Tanda Penduduk - Indonesian identity card) verification to confirm your age and identity. Providing false identification or using another person's identity is strictly prohibited and will result in immediate account closure and forfeiture of all funds.
You must be a resident of Indonesia with a valid Indonesian identity document. You are solely responsible for ensuring that your use of idn689 services complies with all applicable laws and regulations in your jurisdiction. Online gambling laws vary by region, and it is your obligation to verify that your participation is legal in your area. We do not accept responsibility for any violations of local gambling laws by users.
You must have the legal capacity to enter into binding contracts under Indonesian law. You affirm that you are not under any legal disability, bankruptcy, or other restriction that would prevent you from entering into this agreement or using gambling services. You must use your own funds for deposits and not engage in money laundering, fraud, or any other illegal financial activity.
Each User is permitted to hold only one (1) account with idn689. Creating multiple accounts, duplicate accounts, or using accounts registered under false identities is strictly prohibited. If we detect multiple accounts associated with the same individual, all accounts will be suspended, and funds may be forfeited. This policy is enforced to prevent bonus abuse, fraud, and to maintain fair play for all users.
The following individuals are prohibited from using idn689 services: employees of idn689 and their immediate family members, employees of our game providers and payment processors, professional sports athletes who compete in events on which we accept bets, individuals with a history of fraudulent activity or chargebacks, persons who have previously had accounts terminated for terms violations, and individuals residing in jurisdictions where online gambling is explicitly prohibited by law.
To create an account with idn689, you must provide accurate, complete, and current information including your full legal name as it appears on your Indonesian KTP, date of birth, email address, phone number, residential address, and identity verification documents. All information provided must be truthful and verifiable. Providing false, incomplete, or misleading information is a material breach of these terms and grounds for immediate account termination.
idn689 implements Know Your Customer (KYC) procedures to verify user identities, prevent underage gambling, combat fraud, and comply with anti-money laundering regulations. You will be required to upload a clear photograph or scan of your Indonesian KTP showing your full name, date of birth, photograph, and KTP number. Additional verification may be requested, including proof of address (utility bill, bank statement) and photographic verification (selfie holding your KTP). Accounts that fail to complete KYC verification within 30 days of registration may be suspended until verification is completed.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any security questions or PIN codes. You must not share your account credentials with any third party or allow any other person to access your account. You are responsible for all activity that occurs under your account, whether or not you authorized such activity. If you suspect unauthorized access to your account or any security breach, you must immediately notify our customer support team and change your password.
You must notify idn689 promptly of any changes to your personal information, including changes to your address, phone number, email address, or banking details. Failure to maintain accurate account information may result in delays in processing withdrawals or difficulties in account recovery. We reserve the right to request re-verification of your identity if significant account changes are made.
idn689 accepts deposits via Indonesian bank transfers (BCA, BRI, Mandiri, BNI, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits must be made from payment accounts registered in your own name. Third-party payments are strictly prohibited. Minimum deposit amounts vary by payment method, typically ranging from Rp 25,000 to Rp 50,000. Deposits are processed instantly during banking hours (Monday-Friday, 08:00-16:00 WIB) and may experience delays outside these hours.
idn689 does not charge fees for deposits, though your bank or payment provider may impose transaction fees. Daily, weekly, and monthly deposit limits apply to all accounts. These limits may be adjusted based on account verification status, transaction history, and responsible gaming settings configured by the user. We reserve the right to refuse or reverse deposits that we believe are fraudulent, associated with money laundering, or in violation of these terms.
Withdrawals must be requested through your account dashboard and are processed to the same payment method used for your most recent deposit, unless otherwise agreed. You must complete KYC verification before your first withdrawal. Withdrawal requests are typically processed within 24-48 hours during business days, though processing times may vary based on payment method, verification status, and withdrawal amount. Withdrawals requested on weekends or Indonesian public holidays will be processed on the next business day.
Minimum withdrawal amount is Rp 100,000. You must wager your deposit amount at least once (1x rollover requirement) before requesting a withdrawal to prevent money laundering. Bonus funds are subject to specific wagering requirements outlined in the bonus terms. Withdrawals may be delayed or denied if we detect fraudulent activity, bonus abuse, violation of game rules, or failure to meet wagering requirements. We reserve the right to request additional verification documents before processing large withdrawals exceeding Rp 50,000,000.
All transactions on idn689 are conducted in Indonesian Rupiah (IDR). If you deposit using a payment method in a different currency, the amount will be converted at the prevailing exchange rate at the time of transaction, and conversion fees may apply.
Bonuses and promotions offered by idn689 are subject to specific terms and conditions that are disclosed at the time of the offer. Bonuses are intended for recreational players and may not be available to all users. We reserve the right to exclude certain users from bonus eligibility based on account history, play patterns, or suspected bonus abuse. Unless otherwise stated, bonuses are limited to one per person, household, IP address, and payment method.
All bonuses are subject to wagering requirements, which specify the number of times the bonus amount (and sometimes the deposit amount) must be wagered before bonus funds can be converted to withdrawable cash. Typical wagering requirements range from 10x to 40x, depending on the promotion. Different games contribute differently to wagering requirements: slots typically contribute 100%, live casino games may contribute 10-20%, and sports bets may have minimum odds requirements. You can view your current wagering progress in your account dashboard.
Maximum bet limits apply while bonus funds are active, typically Rp 50,000 per bet or spin. Exceeding maximum bet limits may result in bonus forfeiture. Certain games may be excluded from bonus play or contribute reduced percentages toward wagering requirements. Bonuses have expiration dates, and any unused bonus funds or unmet wagering requirements will expire after the promotional period ends. You cannot withdraw bonus funds until all wagering requirements are met.
Any form of bonus abuse is strictly prohibited and includes but is not limited to: creating multiple accounts to claim the same bonus multiple times, using irregular betting patterns designed to exploit bonus terms, coordinating with other players to manipulate outcomes, or any other activity that gives an unfair advantage. We reserve the right to void bonuses, confiscate winnings derived from bonus abuse, and terminate accounts engaged in such activity. All bonus-related decisions by idn689 management are final.
All bets placed on idn689 are governed by these terms and the specific rules of each game or sport. Once a bet is confirmed, it cannot be cancelled, modified, or reversed except in cases of obvious technical error. We reserve the right to void bets if we detect technical malfunctions, incorrect odds, pricing errors, or fraudulent activity. In the event of a voided bet, your stake will be returned to your account balance. You are responsible for ensuring that you understand the rules of any game or sport before placing bets.
Sports betting outcomes are determined by official league or competition results as recognized by the governing sports body. If a match is postponed, abandoned, or cancelled, bet settlement rules vary by sport and market. Bets on football matches typically require at least 90 minutes of play (including injury time) for the bet to stand, unless otherwise specified. Asian handicap and over/under markets follow standard industry rules. Mix parlay bets require all selections to win for the bet to pay out; if any selection loses, the entire parlay loses. idn689 reserves the right to set maximum payout limits on sports bets and parlays.
All casino games on idn689 operate using certified Random Number Generator (RNG) software or live dealer protocols. Published RTP percentages represent long-term statistical averages and do not guarantee individual session outcomes. Minimum and maximum bet limits apply to all casino games. In live casino games, dealer decisions are final. If a technical disconnection occurs during live casino play, we will attempt to reconnect you to the same table; if reconnection is not possible, the hand or round will be settled according to the live dealer's actions.
In the event of game malfunction, software error, or technical glitch, all affected bets will be void, and stakes will be returned. We are not liable for any losses arising from technical malfunctions, internet connection issues, power outages, or other circumstances beyond our reasonable control. If a malfunction results in incorrect winnings being credited to your account, we reserve the right to correct the error and adjust your balance accordingly.
The following activities are strictly prohibited on idn689 and constitute material breaches of these Terms and Conditions. Engaging in any prohibited activity may result in immediate account suspension, balance forfeiture, and legal action:
If we detect any prohibited activity, we will conduct a thorough investigation and may freeze your account pending the outcome. We reserve the right to report illegal activity to relevant authorities, including law enforcement and regulatory bodies.
While we strive to maintain continuous service availability, idn689 does not guarantee that the Platform will be available at all times without interruption. Scheduled maintenance, technical issues, server failures, and force majeure events may cause temporary service disruptions. We are not liable for any losses resulting from unavailability of the Platform, inability to place bets, or missed betting opportunities due to technical problems.
To the fullest extent permitted by law, idn689's total liability to you for any claims arising from your use of the Platform, whether in contract, tort, or otherwise, shall not exceed the total amount you have deposited into your account in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business opportunities.
idn689 partners with third-party game providers, payment processors, and other service providers. We are not responsible for any failures, errors, or misconduct by these third parties. Your use of third-party services integrated with the Platform may be subject to separate terms and conditions imposed by those providers. We make no warranties regarding the quality, reliability, or functionality of third-party services.
You acknowledge that gambling involves risk and that you may lose money. You are solely responsible for your betting decisions and the management of your account balance. idn689 does not provide financial advice, betting tips, or guarantees of winning outcomes. You gamble at your own risk, and we are not liable for any gambling losses you incur.
We reserve the right to suspend or freeze your account at any time if we suspect fraud, terms violations, bonus abuse, money laundering, or other prohibited activities. During the suspension period, you will not be able to place bets, deposit funds, or request withdrawals while we conduct an investigation. If the investigation concludes that you have violated these terms, your account may be permanently terminated, and remaining funds may be forfeited.
idn689 may terminate your account and these Terms and Conditions immediately without prior notice if you breach any provision of these terms, engage in fraudulent activity, fail to complete KYC verification, or if we are required to do so by law or regulatory authorities. Upon termination, your access to the Platform will be revoked, and any remaining account balance (excluding bonus funds and funds derived from fraudulent activity) will be returned to you after deduction of any applicable fees or liabilities.
You may request to close your account at any time by contacting customer support. Before closing your account, you must withdraw all remaining funds (subject to wagering requirements and verification). Once closed, your account cannot be reopened, and you will not be permitted to create a new account. If you wish to self-exclude due to problem gambling concerns, please refer to our Responsible Gaming policy for appropriate account restriction options.
These Terms and Conditions shall be governed by and construed in accordance with international gaming regulations and dispute resolution principles applicable to online gambling services. To the extent that local Indonesian law applies, these terms shall be interpreted in a manner consistent with such laws, provided that such interpretation does not conflict with our operational requirements and industry standards.
In the event of any dispute arising from your use of idn689 services or these Terms and Conditions, you agree to first attempt to resolve the matter informally by contacting our customer support team at [email protected]. We will make reasonable efforts to investigate and resolve complaints within 14 business days. If an informal resolution cannot be reached, disputes shall be resolved through binding arbitration or mediation as mutually agreed by both parties.
All decisions made by idn689 management regarding bet settlements, bonus eligibility, account suspensions, and terms interpretation are final and binding. While we strive to be fair and transparent in all decisions, we reserve the right to make final determinations in cases of ambiguity or dispute. By using our Platform, you agree to accept our decisions as conclusive.
If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact our customer support team through the following channels:
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please specify the nature of your inquiry in your message subject line to ensure priority handling by our responsible gaming team.
Our customer support team is available 24/7 to clarify any aspect of these Terms and Conditions.
Read Our FAQ Learn About Responsible GamingYou must be 21+ years old and provide valid Indonesian KTP verification before depositing or withdrawing funds.
All games use certified RNG software. Collusion, fraud, and bonus abuse result in account termination and fund forfeiture.
All deposits must be from accounts in your name. Withdrawals require KYC verification and 1x rollover of deposit amount.